At COOLMEA, we want you to be 100% satisfied with your purchase. That’s why we offer free returns within 30 days, no matter the reason.
Return Eligibility
The product must be in its original condition, unused and in its original packaging.
Please include your proof of purchase or order number.
How to Start a Return
1.Contact us at info@coolmea.com with your order number and reason for return.
2. We will send you a prepaid shipping label so you can return the product at no cost.
3.Once we receive and inspect the product, we will process your refund.
Refund Process
Refunds will be made to your original payment method within 3 to 7 business days after receiving the item.
Exchanges
If you prefer, we can also arrange an exchange, subject to stock availability.
🔒 Shop with confidence — no extra costs for returns.
